“I choose you. And I’ll choose you over and over and over. Without pause, without a doubt, in a heartbeat. I’ll keep choosing you.”
Sounds like a scene from a Nicholas Sparks novel.
And for those less into romance, these words can also apply when eating Taco Bell post Whole30 diet.
Aside from romance and Taco Bell, this is how your relationship with your customers should be. Their loyalty to your company’s top-notch services and products should be unmatched.
What is another reason they keep choosing you over and over again?
Your customer service is second to none.
It seems like a formula for success and repeated business, right?
But think about this…
When you are not seeing your customers in person, calling them, sending an email, etc. do you know if they think about you? Would your clients immediately jump to mention your business if someone needed a referral? Or… are they cheating on you with your competition?
And how can you stay top-of-mind to your clients and prospects?
One of the many effective tools that will help keep your relationship stay strong is to have a social media presence.
The daily social media worldwide usage is 136 minutes per day. That’s a little over 14% of someone’s average waking hours. You have the opportunity to chat with, educate, collaborate, share, show off, etc. to your customer and/or prospect ANYTIME you want.
There is an extra 14% aside from your current efforts to remind your customers why they choose you over and over and why they should keep choosing you.
So, are you ready to seal the deal dating your clients and grooming your prospects? In the words of Taylor Swift, "It's a love story baby just say, yes". Allow social media to be that extra voice for you to increase your clients' loyalty and your build business' brand.